Oct 25, 2022
In this episode, Michelle and Chase consider this question in a LinkedIn post from service expert and author, Dennis Snow:
"What is one improvement I can make in serving my customers (clients, patients, fellow employees, etc), that if I do it consistently and do it very well, will have a positive impact on their experience?"
Regardless of our role, we all have opportunities to make a difference through the way we serve and interact with others. Today's conversation provides simple strategies to make this happen!
Resources:
Learn more about Dennis Snow: https://snowassociates.com/
Article: Developing Outstanding Internal Customer Service
Article: How to Improve Your Customer Service Skills
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Dream on!